Privacy Policy

Effective Date: 1st June 2024

GoVindu Restaurant ("GoVindu," "we," "us," or "our") is committed to protecting the privacy of our customers ("you" or "your") who use our mobile application (the "App") to order food, manage orders, and make payments. This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you use the App.

1. Information We Collect

We collect several types of information when you use the App, including:

Personal Information: This includes information that can be used to identify you directly, such as your name, phone number, email address, delivery address, and billing address.
Order Information: This includes information about your orders, such as the items you ordered, the time and date of your order, the total amount of your order, and any payment information used.
Usage Data: This includes information about how you use the App, such as the features you access, the pages you visit, and your search queries.
Device Information: This includes information about the device you use to access the App, such as the device type, operating system, device ID, and IP address.

2. How We Use Your Information

We use the information we collect for several purposes, including:

To process your orders and deliver food to you.
To send you order confirmations, updates, and promotional offers.
To personalize your experience with the App.
To improve the App and our services.
To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with third-party service providers who help us operate the App and provide our services. These service providers may be located in countries outside of your own. We will only share your information with service providers who have agreed to comply with our privacy standards.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal processes, protect the safety of others, or investigate fraud.

4. Payment Information Security

We use commercially reasonable measures to protect your payment information. However, no website or internet transmission is completely secure. We cannot guarantee the security of your payment information.

5. Your Choices

You can access and update your personal information in the App settings. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to delete the information from our servers.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.